If you believe that a person may be in crisis, do not hesitate to call the police or reach out to an appropriate office. If you believe the individual is an employee, contact Labor and Employee Relations. If you believe the individual is a student, contact the Office of the Dean of Students, Counseling and Psychological Services or Saluki Cares.
If you are interacting with the individual, remain calm and be patient. Listen attentively. Communicate understanding, not agreement, set clear behavior boundaries, and don’t make promises you can’t keep.
Remember that most people are not trained to assess threats and are not expected to do so. When in doubt about a behavior or concern, ask for advice or help. Don’t worry alone. If violence or threats are involved, call the police immediately. The sooner a crime or violent action is reported the sooner police can intervene, catch the offenders and stop the problem from continuing.
Violence and threats of violence are the result of an understandable and often discernable process. Interventions may include mediation, counseling, disciplinary action, and civil or criminal action. Students and staff have access to immediate medical care, counseling and other services.