Emergency Alerts

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Last Updated: Oct 10, 2024, 02:19 PM

Getting Alerts

  • Why am I not getting alerts?

    To get email alerts, you must claim (and check) your @siu.edu email account. If you forward that account to another, you may need to white list it so it does not get flagged as spam.

    School of Medicine Springfield users that wish to receive Carbondale Alerts must have an official SIUC email. You can request an @siu.edu email address from SalukiTech.  Official SIUC email addresses are sent to RAVE automatically. Alerts would then be sent to your official email address. You can check this email directly or set up the account to where it forwards automatically to your @siumed.edu account. If you wish to receive text alerts instead, follow the link in the box below: "View Emergency Cell Number Instruction".

  • Alerts to Other Email Addresses & Text Messages

    To receive alerts via text message or at a non-siu.edu email address, you must make sure your information is in the system. If you are a new student, you must first claim your @siu.edu email address. Then you can add a phone number for text messages, etc.

    Students, Faculty & Staff:

  • LiveSafe App

    SIU Carbondale is employing the LiveSafe app to facilitate two-way communication between the SIU Police Department and faculty, staff, students and the larger community.

    For urgent communications that require immediate action to protect health and safety, SIU will still use Rave to send text messages and email. LiveSafe will be an additional means of communication. Through the app, users can contact police about emergencies and non-emergencies, report suspicious activity, learn about ways to stay safe and request a Safe Walk escort between 8 p.m. and 6 a.m. LiveSafe will also be used to provide information during campus emergencies after the immediate threat to safety has passed.

    LiveSafe is available for free on the Apple App Store and Google Play.

  • Secondary Channels For Alerts

    When email and text alerts are sent out, alerts are also posted on social media accounts of the SIU Department of Public Safety.